Terms of Use — Lantern Psychiatry
Effective date: October 1, 2025
These Terms of Use (the “Terms”) govern access to and use of the public website located at https://LanternPsychiatry.com (the “Site”) and any secure patient or referral portals, teleconferencing suites, or online forms that Lantern Psychiatry makes available (collectively with the Site, the “Platform”).
“Lantern Psychiatry,” “Lantern,” “we,” “us,” and “our” mean Lantern Psychiatry, an outpatient psychiatric clinic based in Nova Scotia, Canada, together with our affiliates, successors, and permitted assigns. “You” or “your” means a person who visits the Site, submits information through the Platform, requests or receives services from Lantern, or is otherwise permitted to use the Platform.
By accessing or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.
1) Who these Terms apply to
These Terms apply to:
Visitors who browse the Site.
Patients (or their parents/guardians) who request, schedule, or receive care from Lantern and who use any portal, form, or messaging features.
Referrers (e.g., clinicians or clinics) who submit referral information through the Platform.
Clinical services are provided by licensed clinicians under separate consent to treatment and privacy documentation. These Terms govern the Platform itself.
2) No medical advice on the Site
The Site provides general information about Lantern and mental health topics. It is not medical advice and is not a substitute for individual diagnosis or treatment. Reading or submitting information through the Platform does not by itself create a clinician–patient relationship. A treatment relationship is formed only after Lantern accepts you as a patient and you complete required intake and consent steps.
If you are experiencing a crisis or emergency, call 911 or go to the nearest emergency department. In Nova Scotia, you may also contact 811 for non‑emergency health advice.
3) Eligibility and jurisdiction
Lantern is located in Nova Scotia, Canada. Care may be limited by professional licensure, insurer rules, and telehealth standards. By using the Platform, you confirm you have the legal capacity to agree to these Terms and that you will use the Platform only in jurisdictions where such use is lawful.
4) Accounts, identity, and security
Some features require an account or identity verification. You must provide accurate information, maintain the confidentiality of credentials, and promptly notify Lantern of any unauthorized use. You are responsible for all activities under your account.
Lantern may suspend or terminate access to protect security, to comply with law, or for breach of these Terms.
5) Privacy and records
Your privacy matters. Please read our Privacy Policy, which is incorporated by reference. Lantern handles Personal Health Information (PHI) as a “custodian” under Nova Scotia’s Personal Health Information Act (PHIA) and, where applicable, under PIPEDA and other privacy laws. The Platform may allow submission or viewing of information, but Lantern’s official clinical record is maintained in Lantern’s electronic medical record (EMR). The Platform is not a complete patient chart.
6) Electronic communications & consent
By providing contact details, you consent to receive communications relevant to your care or inquiries (e.g., confirmations, reminders, intake instructions) by email, SMS, telephone, portal messages, or other electronic means. Standard messaging or data rates may apply. You may update communication preferences at any time; some messages are necessary for safe and timely care.
7) Acceptable use
You agree not to, and not to allow others to:
access or use the Platform in any unlawful manner or for any unlawful purpose;
submit false, misleading, or incomplete information;
interfere with or disrupt the Platform, including probing, scanning, or testing vulnerabilities;
copy, modify, translate, adapt, reverse engineer, or create derivative works of the Platform except as permitted by law;
circumvent security features or access controls; or
use automated tools (scrapers, crawlers, spiders) except for standard indexing by search engines in accordance with robots.txt.
Lantern may monitor use for security and to operate the Platform.
8) Intellectual property
The Platform and all content, logos, designs, text, graphics, and other materials are owned by Lantern or our licensors and are protected by Canadian and foreign intellectual property laws. Lantern grants you a limited, revocable, non‑exclusive, non‑transferable license to access and use the Platform for personal, non‑commercial purposes consistent with these Terms. No other rights are granted by implication or otherwise.
9) Third‑party services and links
The Platform may link to or interoperate with third‑party sites, forms, payment processors, teleconferencing tools, or other services. These are provided for convenience only. Lantern does not control and is not responsible for third‑party services or their content, policies, or practices. Your use of third‑party services is governed by their terms and privacy policies.
10) Scheduling, referrals, and payments
Requests to schedule, refer, or pay through the Platform are offers to transact and are subject to acceptance by Lantern. Availability is not guaranteed. Fees, billing arrangements, and cancellation policies (if applicable) are provided separately in clinic documentation or at the time of booking. Payments processed online may be handled by third‑party processors; Lantern does not store full payment card details.
11) Changes, maintenance, and availability
Lantern may modify, suspend, or discontinue any part of the Platform at any time. The Platform may be unavailable due to maintenance, outages, or events beyond our control. Where feasible, Lantern will provide notice of material changes to the Platform or these Terms by posting on the Site or contacting you directly. Your continued use after changes take effect means you accept the updated Terms.
12) Disclaimers
Except as expressly stated, the Platform is provided “as is” and “as available.” To the maximum extent permitted by law, Lantern disclaims all warranties, whether express, implied, statutory, or otherwise (including merchantability, fitness for a particular purpose, non‑infringement, accuracy, and availability). Lantern does not warrant that the Platform will be uninterrupted, secure, error‑free, or free of harmful components.
13) Limitation of liability
To the maximum extent permitted by law, Lantern and its personnel will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, or goodwill, arising out of or relating to your use of the Platform. To the extent any liability is not legally excludable, Lantern’s total liability arising from or relating to the Platform will not exceed the greater of CAD $100 or the amounts (if any) you paid to Lantern for Platform‑specific features in the 30 days before the event giving rise to liability.
Nothing in these Terms limits liability that cannot be limited under applicable law.
14) Indemnity
You agree to defend, indemnify, and hold harmless Lantern from and against claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from your misuse of the Platform or breach of these Terms.
15) Term, termination, and suspension
These Terms apply while you use the Platform. Lantern may suspend or terminate access at any time if we believe it is reasonably necessary to comply with law, protect the Platform or others, or address a breach. You may stop using the Platform at any time. Sections that by their nature should survive (e.g., Intellectual Property, Disclaimers, Limitation of Liability, Indemnity, Governing Law) survive termination.
16) Governing law and venue
Unless the laws of your province require otherwise, these Terms are governed by the laws of the Province of Nova Scotia and the laws of Canada applicable therein, without regard to conflict‑of‑laws principles. The parties will first seek to resolve disputes informally and, if unresolved, may pursue appropriate dispute resolution or proceedings in Nova Scotia.
17) Assignment
You may not assign or transfer these Terms or any rights or obligations under them without Lantern’s prior written consent. Lantern may assign these Terms without notice to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of assets.
18) Entire agreement; severability; waiver
These Terms, together with any policies referenced herein (including the Privacy Policy), are the entire agreement between you and Lantern regarding the Platform. If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force. A failure to enforce a provision is not a waiver of that provision.
19) Notices
Lantern may provide notices by posting on the Site or by email or SMS to the contact details you provide. You may provide legal notices to Lantern at admin@lanternpsychiatry.com or by mail to an address provided by Lantern upon request.
20) Language
You agree that it is the express wish of the parties that these Terms and all related documents be drawn up in English. Vous convenez qu’il est de la volonté expresse des parties que les présentes modalités et tous les documents s’y rattachant soient rédigés en anglais.
21) Contact
Questions about these Terms or the Platform can be sent to admin@lanternpsychiatry.com or by phone at (902) 332‑1081.
Last updated: October 17, 2025